They want these things with good reason. If I had to choose just one from that signs-on-the-wall framed triad of mission, vision, and values for my manager’s toolbox at work, regardless of the kind of company or industry I was in, I would choose values. Why? Values determine behavior. When you a) choose the values which will be the hallmark of the character found within your company, and b) you align all your operational systems and processes with those values, c) creating a workplace where people thrive when they practice them, you then get the performance which separates winners from everyone else....